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Refunds and Exchanges

All Froolu products come with a 30-Day Money Back Guarantee.

Items purchased within 30 days can be returned for a refund.

Please follow these 3 easy steps!

  1. Submit an RMA request:
  2. Our Returns Team will review your request. You will receive a notice regarding the status of your return.
  3. Once the RMA request is approved, please ship the product to the following address for a full product refund. Customers will be notified once the package has been safely received and processed at our facility.

Address

Froolu RMA
765 S. State College Blvd Unit G,

Fullerton, CA 92831

Requirements for Returns:

  • Must include a valid original purchase order number from Froolu.com. Purchases made outside of Froolu.com must contact respective seller for returns.
  • Returned products must be in their original packaging without any missing contents.
  • Returned products not in their original packaging with missing contents are subject to a minimum $5 USD restocking fee.
  • Return shipping is at buyer's cost unless stated otherwise by our support team.
  • Customer will be given a Product Refund—shipping & handling fees will NOT be refunded.